FREE LOCAL SHIPPING FOR ORDERS OVER $100, FREE ON INTERNATIONAL ORDERS OVER $200

FAQ


 

WHAT ARE THE PAYMENT OPTIONS AVAILABLE?

We accept credit card payments (Visa, Mastercard and AMEX) via STRIPE. We also accept Paypal and Apple Pay payments. 

WHAT CURRENCY ARE THE PRICES IN?

Prices are all in Singapore Dollars (SGD). 

WHAT IF THE SIZE/DESIGN I WANT IS OUT OF STOCK?

No worries, just email us at hello@innateintimates.com and we may we able to restock the item just for you! 

HOW DO I DETERMINE MY SIZE FOR MY INTIMATES?

We have a size chart available on every product page that you may refer to. However if you are still unsure about your sizing, do contact us at hello@innateintimates.com or drop us a message on our chat function at the side of the website and we will try to reply you as soon as we can.

HOW DO I WASH MY INTIMATES?

The lace and tulle used to make your intimates are delicate thus we recommend hand washing them with cold water and hanging them out to air dry, so that they do not lose their shape! 

DO YOU SHIP WORLDWIDE?

Yes we do! The various shipping charges are calculated at checkout.